Guests must be identified with “Low Risk” status on MySejahtera app and have completed vaccination to be allowed entry. This would include fulfilment of the timeline below from the date of being fully vaccinated:

  • 14 days after the second dose for Pfizer / AstraZeneca / Sinovac vaccine
  • 28 days after the single dose for Johnson & Johnson / CanSino vaccine

Digital vaccination certificate will be required for hotel’s verification. Children aged 17 and below are allowed for stay / dine-ins only in the company of individuals who have been fully vaccinated as per conditions above.

Barbie™ Ultimate Staycation

  1. Barbie™ Themed Rooms floor is situated on Level 33 while Barbie™ Café is on Level 2 of Grand Hyatt Kuala Lumpur.
  2. Check-in time is from 3:00 PM and check-out time is at 12:00 PM.
  3. Deposit is required upon check-in at MYR 300 per room per night with an additional MYR 1,000 per room per stay.
  4. Guests will be escorted directly to Barbie™ Themed Rooms floor from the Ground Lobby for personalized check-in upon arrival.
  5. Access to Barbie™ Themed Rooms floor is strictly for registered guests only, and Barbie™ Café requires advanced reservations for dine-in.
  6. Complimentary basement parking for registered guests is available on first come first served basis.
  7. Breakfast is served from 7:00 AM – 10:30 AM (Weekdays) and 7:00 AM – 11:00 AM (Weekends & Public Holidays).
  8. Barbie™ Pink Afternoon Tea is served from 12:00 PM – 2:30 PM on the following day of check-in. Additional reservation(s) is subject to availability.
  9. Pool usage is limited to one hour per room per day. Advanced reservations are required in view of the mandated guidelines we have in place to ensure physical distancing protocols are minded at all times.

Stay Ticket for Barbie™ Themed Rooms

  1. Ticket admits the specified number of person and can only be redeemed on the specified check-in date.
  2. Ticket must be presented upon check-in with proper identification.
  3. Rate is per room per night for the specified number of persons. Extension of stay is subject to availability, please reach out to barbie.kuagh@hyatt.com upon completion of this booking with your details (Ticket Number, Full Name, Contact Number and Email Address).
  4. Additional charges may apply for additional guest(s). Maximum 3 adults per room.
  5. Room, theme and view assignment will be arranged based on availability and at random. No advanced selections are allowed.
  6. Room is inclusive of Barbie™ amenities provided on a one-time basis. Standard amenities will be provided for any additional requests.
  7. Room is inclusive of one-time complimentary minibar per stay.
  8. In-room Barbie™ merchandises are only for play purposes during the stay. Please contact our Guest Experience Ambassador should you wish to purchase any.
  9. Ticket is inclusive of 10% service charge but excluding mandatory government fees and incidental charge. Additional 6% Sales and Service Tax (SST) will apply for reservations arriving from January 01, 2022 onwards.
  10. Tourism Tax of MYR 10 flat rate per room per night will apply to foreign passport holders arriving from January 01, 2022 onwards, with exemption to Malaysians and permanent residents of Malaysia.
  11. Ticket is not valid in conjunction with any other promotions, packages, discounts and existing bookings, and is not valid for any loyalty programme benefits.
  12. Ticket is non-refundable, non-cancellable, not for commercial use, not redeemable for cash or substitutions for any other products or services other than specified.
  13. Any unauthorized transfer, sale or reproduction constitutes fraud.
  14. Grand Hyatt Kuala Lumpur reserves the right of final decision in case of any dispute arising from use of this ticket and to request alternative forms of payment if this ticket is found to be fraudulently obtained or used.

Dining Ticket for Barbie™ Café

  1. Ticket admits the specified number of person and can only be redeemed on the specified dining date.
  2. Ticket must be presented upon redemption with proper identification.
  3. Ticket is inclusive of 10% service charge and 6% Sales and Service Tax (SST) but excluding incidental charge.
  4. Ticket is not valid in conjunction with any other promotions, packages, discounts and existing bookings, and is not valid for any loyalty programme benefits.
  5. Ticket is non-refundable, non-cancellable, not for commercial use, not redeemable for cash or substitutions for any other products or services other than specified.
  6. Any unauthorized transfer, sale or reproduction constitutes fraud.
  7. Grand Hyatt Kuala Lumpur reserves the right of final decision in case of any dispute arising from use of this ticket and to request alternative forms of payment if this ticket is found to be fraudulently obtained or used.